How Nexq works, from setup to the second visit.

Six steps, the same for every trade. Pick yours, share your link, serve from one board, and keep the customer afterwards. Your till stays as it is.

Get Nexq live

01The journey

Six steps, one link.

Choose an example shop to see each step on real Nexq screens.

01Setup
Set up your business
Pick your trade and Nexq starts you with a menu or service list for it. Edit prices and options, add your hours and your team.
Laneway Espresso: Starts from the café menu: coffees with milks, sizes and extras.
admin.nexq.com.au
Laneway Espresso menu: items, categories and add-ons
02Nexq link
Share your Nexq link
Your storefront lives at your own link, with a QR poster to print. Put it on the door, the counter, Instagram and Google. Customers need no app.
Laneway Espresso: Regulars open the link from the QR on the counter or from Instagram.
Laneway Espresso storefront on a customer's phone
03Order / Queue
Customers order ahead or join the queue
From their own phone. They choose, place the order or take a place, and their phone keeps them up to date. They pay at your counter.
Laneway Espresso: Maya orders an oat flat white, regular size, and picks it up on the way in.
Flat white options: oat milk, regular size
04Staff workflow
Your team works one board
Orders and queue places land on one board. Staff sign in with their own PIN and move each one along; the customer's phone follows.
Laneway Espresso: Order 32 moves from New to Preparing to Ready, and Maya's phone says Ready.
admin.nexq.com.au
Pickup board with order 32 in Preparing
05Customer relationshipBusinessGrowth
Every visit builds your customer list
Each customer who orders or queues on your link is on your list, with their visits and stamps. They choose whether to hear from you.
Laneway Espresso: Maya's coffee card gains a stamp when her order is completed.
Coffee card: 6 of 9 stamps
06Bring them backGrowth
Bring them back
A stamp card rewards regulars. Email campaigns reach customers who opted in, and an automatic win-back email goes to anyone who has gone quiet.
Laneway Espresso: The coffee card: buy 9, get a regular coffee free.
admin.nexq.com.au
Editing the coffee card: buy 9, free regular coffee