Everything Nexq does, and the plan it's on.
Take orders and run the queue on your own link, then keep the customer: loyalty, email campaigns, win-back and insights. Everything without a badge is on the free plan.
No badge: free plan.BusinessandGrowthmark paid plans. Plan badges come from the live pricing catalogue.
01Sell
Online ordering on your own link
Customers order ahead from their phone and collect from you. No app, no marketplace in between.
Your storefront link
your-shop.nexq.com.au, with your menu and prices
Order ahead and pickup
Pre-orders with collection times you set
Printable QR posters
for the door, the counter and the tables
- Business
Dine-in table ordering
- Business
Your logo and brand colours
02Serve
Queue management and an order board
Your team works one board, whether customers are collecting an order or waiting for a chair.
Order board
New, Preparing, Ready
Walk-in queue
customers see their place and an estimated wait
Ready alerts on the customer's phone
Staff sign in with their own PIN
Order printing
- Business
Busy and offline alerts
03Customers
A customer list you own
Everyone who orders or queues on your link, with how often they come back.
- Business
Customer list
visits and stamps for each customer
Customers choose to hear from you
the box is unticked by default
Your list, on your link, under your name
04Loyalty
Digital loyalty cards and rewards
A stamp card on the customer's phone instead of a paper one in their wallet.
- Growth
Digital stamp cards
you set how many purchases earn the reward
- Growth
Rewards
a free item, a percentage off or an amount off
- Growth
Redeem with a one-time email code
05Marketing
Email campaigns and offers
Tell the customers who asked to hear from you about an offer, a new item or holiday hours.
- Growth
Offers and promotions
- Growth
Email campaigns to customers who opted in
- Growth
Preview before you send
- Growth
An unsubscribe link in every email
06Retention
Win back customers who have gone quiet
Nexq notices when a regular stops coming and sends one friendly email from your shop.
- Growth
Automatic win-back email
after the number of days you choose
- Growth
One nudge per customer
until they come back
- Growth
New, repeat and lapsed customers
07Insights
Customer and sales insights
See what sells, when you are busy and who keeps coming back.
- Business
Best sellers and busy times
- Business
Repeat visits
- Business
Store operations
orders, completion, on-time rate and peak hour
- Growth
Busy-time and best-seller forecasts
08Connect
Works alongside the till you already use
Nexq handles the order and the customer; your till handles the payment, as it does now.
Keep your existing till
Works alongside Square
Customers pay at your counter
No new hardware
the phone or tablet behind your counter is enough
09Pricing
A flat monthly plan. Never a cut of your sales.
Flat monthly pricing. 0% commission. No markup on your prices. Starts free. Upgrade anytime. Every price includes GST.
FreeGST incl.
A$0/ month
Includes:
- Your own storefront link
- Walk-in queue
- Staff board and PINs
BusinessGST incl.
A$49/ month
Everything in Free, plus:
- Insights
- Bookings
- Your logo and colour
- Customer list
- Dine-in table ordering
- Busy and offline alerts
Upgrade anytime from your admin portal.
GrowthGST incl.
A$79/ month
Everything in Business, plus:
- Loyalty & rewards
- Offers
- Automatic win-back emails
- Email campaigns
- Busy-time and best-seller forecasts
Upgrade anytime from your admin portal.
- Extra location add-on
- A$15 / month each
- Nexq's cut of your sales
- 0%
- GST
- Included in every price
Nexq takes 0% commission on your sales.
No markup on your prices — customers see exactly what you charge.
Your Nexq subscription is a flat monthly fee. Payment-processing fees, where applicable, are charged separately by your payment provider.
Not sure which plan fits?
Start on the free plan.
No card to start. Turn on paid features when you want them.