Nexq for florists
Every “Can I order flowers for pickup?” answered without you.
Your biggest week, handled from your phone.
Take collection orders from your phone instead of the landline. Every request lands in one list with the time it is needed, so peak week runs off a screen instead of a notepad by the till.
Free to start — no card required
- No markup on your prices
- No app to download
- No card to start
- Live in under an hour
Pickup order
Your florist
4
Orders ahead of yours
Est. ready
~16 min
Ordered
From their phone
Preview — what your customer sees
Three things happen. That's the product.
Set it up once, put the code where your customers already look, and run the day off one screen.
Add your range
List bouquets, arrangements, and pickup options in minutes — no hardware, no installer.
Setup — menuAvailable today- Flat whiteReady in 4 min$5.00
- ToastieReady in 8 min$12.00
- Banana breadBy the slice$6.50
Open for ordersYour screen — your menu Share your link
Customers order from their phone via a QR code or link — in store or online.
Your shop
Scan to order ahead
Order now, collect when it's ready
The poster on your door Prepare & notify
Make the order and tap to notify. Customers collect their flowers without waiting.
Staff — ordersOrdersOpen- 1Ready to hand overPaid · 2 items
- 2Making nowPaid · 1 item
- 3QueuedPaid · 3 items
Mark readyPauseYour counter, live
Built for how a florist actually runs.
Nº 01Order-ahead & pickup
Customers reserve and collect on their schedule — fewer calls, fewer missed orders.
Phone stops ringing
Nº 02Ready-for-collection alerts
A tap-to-notify when an arrangement's ready keeps the bench clear.
Bench stays clear
Nº 03Calm peak days
Spread Valentine's and Mother's Day demand across the day instead of the doorway.
Peak days, calm
Give your regulars a reason to come back to you.
A loyalty program you run for your own customers, in three parts you control: the card they fill, the reward you decide it's worth, and the message you send when someone drifts. Loyalty, offers and win-back emails are on the Growth plan.
- The card you give them
A card your customers can't leave at home.
You don't hand anything out. A stamp lands on your customer's card automatically every time they join your queue or place an order — no code to scan at the counter, no app for them to download, nothing for your staff to remember. It sits on the same page they already used to reach you.
What it's worthFlower buying is occasion-driven, not habitual. Landing a reminder a fortnight before the occasion is worth more than any discount.
What you'd put at the end of the card: 10th bouquet on us.
Your shop9/10- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
One more to go
10th bouquet on us
Their card — always on their phone
You decide what your customers come back for.
Four kinds of reward you can put on the end of the card, and they cost you very different things. Switch which one you're offering whenever the shop needs something different.
You give money off
$20 offA flat dollar amount comes off your customer's next visit.
When to pick itWhen you want the reward to land as something concrete. On a $40 sale, “$10 off” reads bigger to a customer than “25% off” — even though it is the same money out of your till.
Reward unlocked
$20
off
off your next visit
Use my rewardWhat lands on their phone You give a percentage off
15% off WednesdaysYour customer gets a percentage off, and you can pin it to a particular day or time.
When to pick itWhen you want to move demand rather than just discount it. Put it on your quietest day and the reward fills a gap, instead of cutting the price of a queue you already had.
Reward unlocked
15%
off Wednesdays
on the day you choose
Use my rewardWhat lands on their phone You give a free item
Single roseSomething off your own shelf, free with your customer's next visit.
When to pick itWhen you would rather give stock than margin. It costs you wholesale, not retail — and it puts a product in the hands of a customer who has never bought one.
Reward unlocked
Single rose
on the house
Use my rewardWhat lands on their phone You give a free add-on
Premium wrapAn extra service from you, on top of what your customer came in for.
When to pick itWhen you have staff time but not more customers. It costs you minutes rather than stock, and it shows a customer a service they might start paying for.
Reward unlocked
Premium wrap
added to your visit
Use my rewardWhat lands on their phone
- The message you send
Message the regulars who quietly stopped coming in.
Nobody announces they've stopped being a regular — they just drift. You pick a group of your customers, write one line, and send it. Only to the ones who opted in, and only ever your own list — never a bought one.
What it's worthA message to someone who already chose you once lands better than an ad to someone who never has — and unlike an ad, sending it costs you nothing.
The message you'd sendTo: Customers who ordered for Valentine's Day last year
"Mother's Day is two weeks out — order early and skip the queue."
CampaignWho it goes toCustomers who ordered for Valentine's Day last yearWhat they getMother's Day is two weeks out — order early and skip the queue.
SendPreviewOpted-in customers only — your list, never a rented one
Your screen — bring them back
Your customer hears about it the moment they've earned it.
No expired card in a wallet, no "I think I had a few stamps". The reward you set appears on your customer's phone the moment their card fills, and they redeem it in one tap at your counter.
Free bouquet
10th bouquet on us. Show this next time you're in — we'll take care of the rest.
The questions merchants actually ask us.
Do my customers need an app?
No — they order from any phone browser via a link or QR code. Nothing to download or install.
What hardware do I need?
None. Nexq runs on the devices you already have — no terminals, no extra screens.
How does it help on peak days?
Order-ahead spreads Valentine's and Mother's Day demand across the day instead of the doorway.
Can I take custom arrangements?
Yes — capture arrangement details up front and time pickup to when they're ready.
Open your florist this afternoon.
No card to start, no hardware to buy, live in under an hour.
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