In a rush, the queue to order is often slower than the coffee machine. Order-ahead moves the ordering onto the customer's phone, so the order is on your board before they walk in, and they only stop at the counter to collect and pay.
What changes at the counter
- Orders arrive with the options the customer chose, so nothing is misheard over the grinder
- Your team works one board: New, Preparing, Ready
- The customer's phone tells them when their order is ready, so nobody hovers at the pass
- Customers pay when they collect, on the till you already have
Setting it up before tomorrow morning
- Start from the café starter menu and edit prices, milks, sizes and extras
- Print the QR poster for the door and the counter
- Share your link on Instagram and Google so regulars can order before they leave home
Bringing regulars back
A digital stamp card can reward the tenth coffee without a paper card. Loyalty is part of a paid plan; the plan is shown below.
Checked against the product on .